Saturday, March 25, 2023

Tag: First Line Support

SOFTSWISS Anti-fraud Team Obtains ICA Certification

SOFTSWISS Anti-Fraud team obtains ICA certification
The SOFTSWISS Managed Services Anti-Fraud team concluded the training course in Know Your Customer (KYC) and Customer Due Diligence (CDD) awarded by the International Compliance Association (ICA).

SoftSwiss VIP and Retention team adds extra value to online casino clients

SoftSwiss Managed Services VIP & Retention
In 2020 SoftSwiss Managed Services department with the direct participation of VIP team enabled the increase of the average revenue per VIP player by 30%. Furthermore, the Retention team specialists produced more than 1,800 unique send- outs to retain players in the game, while the added value increased on average by 40% for SoftSwiss online casino clients.

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