Friday, November 27, 2020

Tag: consumer

IBAS welcomes Resolver complaints tool

IBAS welcomes Resolver complaints tool
Adjudication service IBAS has welcomed customer complaint platform Resolver into the gambling industry fold. The UKGC has been working with the free consumer tool – which informs and aids consumers with complaints processes –  following the regulatory body’s unveiling of a “consumer first” policy in July. “Resolver isn’t really designed to have an impact on the IBAS process – we...

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