The SoftSwiss Game Aggregator is excited to announce that now the brand has officially launched its own 24/7 B2B support service.
The newly-launched service is constantly working on its quality and speed enhancement via the helpdesk. On average, the client receives the first response to their request within an hour; the complete solution to the problem depends on its complexity, but in the majority of cases the request is closed on the same or the next day. Moreover, personally assigned account managers can further help clients with a wide variety of issues, including tough technical ones. They have the exact tools and competencies to address a wide variety of issues, which allows the Game Aggregator team to respond quickly in any situation.
Tatyana Kaminskaya, Game Aggregator Team Lead at SoftSwiss said: “We’re excited to be able to provide our clients with ongoing support, which will further help to enhance our relationships. Here at SoftSwiss, it’s extremely crucial for us to deliver the best service possible, so we’re glad our clients can rely on us as we can assist them on all queries that may arise”.
The SoftSwiss brand always strives for top client service, the finest industry professionals, and advanced innovations. Based on these values the company provides the best service and these are not just words – it lies in the SoftSwiss philosophy. Being close to the client, thinking ahead, and acting as flexible, safe, and reliable as possible – are the main principles of the company’s customer service.
The SoftSwiss Game Aggregator combines more than 11,000 games from over 70 game studios for online casino websites, with 3,000 games that support crypto in-game. This extensive portfolio can be added to any gaming software platform through simple one-time API integration.