Only one of the EU’s 25 member states, Denmark, has introduced the Commission’s guidelines on consumer protection, says the EGBA, as it calls for greater regulatory harmony across the bloc.
A City University London study, “Consumer protection in EU online gambling regulation” reviewed the national implementation of the Commission’s 2014/478/EU recommendations, and found “major gaps in consumer protection exist in EU member states.”
It revealed only 14 states have national self-exclusion registers and only 13 require ‘no underage gambling’ signs on ads. As a result the EGBA is now calling on the Commission and the
European Parliament for a renewed push at setting a minimum bar for consumer protection, by making its 2014 guidelines mandatory.
“Because online gambling in Europe is regulated at national-level, the level of consumer protection provided to players varies depending on where they reside in the EU – and this is entirely inadequate for what is an inherently borderless digital sector,” said Maarten Haijer, Secretary General at the EGBA.
“Guidelines have proven insufficient and we call on EU policymakers to act by introducing mandatory rules to ensure there is a consistent high-level of consumer protection and uniform safety nets for all online gamblers in Europe.”