Australian state alliance launches National Consumer Protection Framework

Australia, apc
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Australia has introduced its first National Consumer Protection Framework, a collaboration between the country’s six state governments to standardise safeguards across remote gambling.

The legislative authorities of New South Wales, Queensland, South Australia, Tasmania, Victoria and Western Australia have agreed on Ten Measures, under the guidance of the Department of Social Services, to reduce inconsistencies in regulation.

“The measures are designed to reduce the harm that can be caused to individuals and their families by excessive or at-risk online wagering,” said Australian minister for social services Paul Fletcher.

“The National Framework will apply to about 2.5 million active online wagering accounts, or about a million people in Australia.”

Over the next 18 months, the states will enact a prohibition on all lines of credit for online wagering, all payday lending functions for betting customers and a restriction on all inducements.

The group will develop a unified ID verification standard, enforce a voluntary ‘opt-out’ player scheme, create a national self exclusion register, supervise account closure procedures, monitor staff training, limit operator data gathering, and establish a standard marketing policy.

“These are landmark reforms which solidify Australia’s place as a leader in social responsibility in wagering,” added Stephen Conroy, executive director of Responsible Wagering Australia.


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