Three years since IHL first showed SmartEXCLUSION to AGC operators at the bacta EAG, and almost two years since the introduction of mandatory self-exclusion schemes, and IHL has confirmed it is still attracting new customers to its SmartEXCLUSION solution.
Having signed up over 150 more sites to various solutions over the three days of EAG, the show has, not surprisingly been deemed a huge success by the company.
CTO Paul Harris explained: “Operators are now looking for the best value from their investment in compliance and as GDPR looms we are seeing more operators switching to the paperless SmartEXCLUSION every week. Holiday Parks, AGCs in FECs and small operators are realising that they need to embrace multi-operator self-exclusion. The price point of a maximum £60 a year, coupled with our other available applications, is enticing the masses to the solution.”
Launching a digital Age Verification log and AML reporting tool in 2017, IHL has also just agreed a test and learn programme for SmartALERT in MSAs, AGCs and public houses.
SmartALERT aims to change the way the industry shares information and will let operators see the benefits that real time digital communication, on the shop floor and not a back-office PC, can have combating machine fraud and criminal activity affecting their premises. “The first time an offence is detected should be the last time it occurs,” stated Paul Harris. “Sharing instant information across sectors and operators will make a massive difference to the cash loses the industry suffers each year.”
He added: “By June we aim to have the full suite of all the logs required for operators to keep and report results on their Regulatory Return, coupled with SmartALERT, our random daily audit application and a compliance handbook. This will of course be GDPR compliant using embedded applications, offering more security than a web based application.”